The Care of Troublesome People

Book, 1994, 77 pp
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The Care of Troublesome People combines family systems theory, insightful analysis of five types of behaviour that often create conflict in churches, and biblically based approaches for dealing with such behaviour to create this very practical guide for clergy, lay leaders, and denominational executives. You will learn how to approach the troubled and troublesome people in your congregation in specific ways that are not dismissive but are caring, affirming, and firmly grounded in God's grace.

Rather than point fingers, fix blame, or characterize such people as bad or evil, Oates proposes a bold new way to care for troublesome people that focuses on not just the battles, but the issues of wholeness and care for the individual, ourselves, and the church itself.

"With gentle humour and unfailing insight Wayne Oates brings us to a more empathic understanding of backbiters, authoritarians, self-servers, clinging vines, and star performers who create stress and conflict in the church. He challenges us to see them as persons created in the image of God, rather than malicious troublemakers. Wisely refusing to place blame, Oates distributes the responsibility for both problems and interventions throughout the system. Using both a Biblical/ethical lens and his psychological skills, Oates develops strategies which enable the congregation to 'care for' these people rather than simply 'cope with' their behaviour. At the same time he guides us in protecting the integrity of the church." -- Andrew D. Lester, PhD, Professor of Pastoral Theology and Pastoral Counselling, Texas Christian University, Fort Worth, Texas

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